![]() ![]() I also spoke with the cleaning staff while I was walking down the hall. I checked all three beds for signs of bugs, because of the reviews stating you were infested. (Room 117) The room had to have 10-foot ceilings. FULL DISCLOSURE: The girl working with him in the evening (didn't catch her name) did look a little surly during her interactions with another customer, but since I did not talk with her myself, I cannot comment personally. If we lived closer, I'd definitely have a beer with the guy. Phil suggested a great place downtown, wrote down directions for us, and even the phone number. Later that evening, my wife and I were looking for a place to eat (after 10 pm). He spent a few minutes with me explaining the amenities and answered all of my questions with a smile. Some reviews state that the front desk staff is very rude. ![]() I walked right in a 4 pm on the dot, and by 4:12 pm I was literally standing in my room. That you must wait in a two-hour line in order to check-in at 4 pm. I read online that check-in is a hassle. If someone were to book their trip during full-on tourist season, I imagine they may have a different experience. My observations below: DISCLAIMER: We booked our trip during what I would assume is a slow weekend (Mother's Day Weekend, 2018). During my stay there, which was admittedly, only one night, I noticed NONE of those things. My expectations after reading the reviews were that the lodge was a filthy, overpriced roach motel that was infested with bugs, rude staff, and completely falling apart. After reading about 20-25 reviews, I have to admit, I was apprehensive about staying at your location. I have never written a hotel review before, but I felt like I needed to this time because I feel like your lodge is getting a bad wrap. Hey Jeff, we've never met before, but after reading many reviews before our stay at your lodge, and then experiencing the lodge for myself, I was looking to meet you. I am writing this directly to Jeff Bartone, the General Manager. I am going to do this review a little differently. Some reviews state that the front desk staff is very. My observations below:ĭISCLAIMER: We booked our trip during what I would assume is a slow weekend (Mother's Day Weekend, 2018).
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